TERMS & CONDITIONS OF PURCHASING AIRTIME

1.INTRODUCTION

1.2. The following Terms & Conditions govern your access use of Taura Calling App.

1.3. If you do not agree, accept, comply or meet the requirements of these Terms & Conditions you may not use our services.

2. BINDING AGREEMENT

2.1These Terms & Conditions which may be amended periodically by Taura Calling App form a binding agreement between You the client & Taura Calling App.

2.2The client is deemed to have accepted these Terms & Conditions by registering onto the Taura virtual network.

3. USE OF THE SERVICES

3.1 The client agrees to use the service only for the purposes it is intended & permitted by the Terms & Conditions & any applicable Law or Regulation of the country it is being used therein.

3.2The Taura Calling App allows you to make voice calls to Zimbabwe & Other Countries where Taura has roaming agreements that may be revoked at Taura’s or the Country’s discretion.

4. PRICING POLICY

4.1. Taura Calling Up reserves the right to set the price & value of voice calls on the Taura Network & alter such price & value at any time.
4.2. However, we will endeavour to keep our Clients informed of such changes.

5. REFUND POLICY

5.1Once a Top Up Voucher is successfully loaded onto a number it cannot be cancelled, refunded or transferred.

5.2When a payment is made for Top Up Voucher and it is successfully submitted to the recharge engine but due to delay is not yet loaded, once it is submitted it cannot be cancelled, refunded or transferred.

5.3Taura is not responsible for any calls being cut off due to the Client’s credit having expired or forgotten to end a call for any reason.

6. CONDITIONS OF USE

6.1. Taura reserves the right to cancel, deactivate & delete an account that has not been used for a period of 180 consecutive days.

6.2. Subsequently any unused Top Up Voucher Value is forfeited.

6.3. Taura reserves the right to change the specified time period.

 7.AVAILABILITY OF THE SERVICE & NO WARRANTIES

7.1. By downloading Taura you acknowledge that use of the App is subject to system availability & that there may be an interruption in service due to circumstances beyond us as Taura.

7.2. We will however endeavour to act promptly on such interruption as much as it is within our means to do so.

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